Shipping info
Shipping & Returns
Everything you need to know about delivery timelines, order handling, and returns for wholesale fruit, vegetables, and meat orders from moberry foods limited.
How it works
Delivery made simple
We supply fresh wholesale products for retailers, restaurants, caterers, and bulk buyers. Shipping timelines can vary by product type, order size, destination, and cold-chain requirements.
Shipping details
Orders are processed after confirmation and scheduled according to stock availability, cut-off times, and delivery location. Perishable items are packed to help maintain freshness in transit.
Returns details
Because we handle fresh and temperature-sensitive goods, returns are reviewed case by case. If there is an issue with quality, damage, or an incorrect item, contact us promptly so we can help.
Common questions
These guidelines help set expectations for wholesale orders. For order-specific support, please contact our team.
How long does shipping take?
Delivery timing depends on product availability, order volume, destination, and handling requirements. We share timing details when your order is confirmed.
Do you ship perishable items?
Yes. Fresh fruits, vegetables, and meat are handled according to product needs, including temperature-sensitive packing where required.
Can I change my order after placing it?
If your order has not yet been packed or dispatched, we may be able to help. Reach out as soon as possible for the best chance of updating it.
What if my order arrives damaged?
Please contact us promptly with your order details and clear photos of the issue. We will review the problem and work toward a fair resolution.
Do you accept returns on fresh food?
Due to the nature of fresh and perishable goods, returns are limited and subject to review. Quality concerns and incorrect deliveries should be reported quickly after receipt.
Where should I send return or delivery questions?
Please use our Contact page for help with shipping, delivery issues, or return requests.